Digital Tools in Social Care: Best Apps and Resources for People Receiving Support

Digital technologies are becoming an important part of modern social care, offering new ways to support individuals with complex and diverse needs. From mental health support to dementia care, intellectual disabilities, and autism, digital interventions can complement traditional approaches, increase independence, and improve overall wellbeing when used thoughtfully.

Across the sector, the focus is shifting from asking whether technology should be used to how it can be used in a safe, ethical, and effective way that truly benefits those receiving care.

Supporting Mental Health & Cognitive Wellbeing

Digital interventions are increasingly being used to support people with mental health difficulties, dementia, intellectual disabilities and autism. These tools can offer flexible, alternative ways of engaging, particularly for those who find face-to-face environments challenging or overwhelming.

Some of the current options include:

• Online therapies such as CBT programmes, which can support people experiencing depression or anxiety, especially when access to in-person services is limited
• Exergaming and serious games, which combine movement and cognitive engagement and can improve mood, motivation and energy levels
• Virtual and Augmented Reality tools that support exposure therapy, social skills development and confidence in real-life situations
• Reminiscence and memory apps for people living with dementia, using photos, music and familiar stories to encourage communication and connection
• Video-based or digital learning tools that support people with intellectual disabilities and ASD to build life and social skills

While these tools can be highly beneficial, most work best when combined with guidance and encouragement from a supportive worker. Technology alone is rarely enough – the relationship and context remain key.

Promoting Independence and Daily Living Skills

Another important area where digital interventions are making an impact is in supporting people to live more independently. This is particularly valuable for individuals who want greater control over their daily routines, safety and decision-making.

Examples include:

• Smart home devices and sensors that support safety, reminders and monitoring
• GPS and orientation tools that support safe movement in the community
• Communication apps and tablets that help individuals express needs and stay connected
• Robotic or interactive devices that can reduce isolation and increase engagement, particularly in dementia care

For social care workers, these tools can enhance support without increasing dependence. They allow individuals to practise skills, make choices and develop confidence in a way that respects their autonomy and dignity. 

The Role of Technology in Social Care Settings

Technology does not replace the role of the social care worker – it strengthens it. Digital systems can reduce administrative pressure, assist with monitoring wellbeing, and provide valuable data that can inform care planning. This allows support staff to spend more quality time with those they support, focusing on relationships rather than routine tasks.

However, successful implementation depends on training, confidence, and infrastructure. Both staff and users need accessible, easy-to-use platforms and ongoing support to build digital skills. Without this, technology risks becoming a barrier rather than a benefit.

Ethical considerations are equally important. Supported people must have control, choice, and understanding over how technology is used in their lives. Privacy, consent, and autonomy should always be central to any digital intervention introduced in social care settings.

Bringing it All Together

Digital interventions have the potential to transform social care by enhancing independence, improving mental wellbeing, reducing isolation, and supporting both staff and supported people. When chosen carefully and implemented ethically, technology becomes a powerful tool that complements human care rather than replacing it. For social care workers, the key lies in thoughtful integration, ongoing learning, and ensuring that technology always serves the best interests of the people it is designed to support.

References: 

• McCartan, C., Davidson, G., Best, P., Webb, P. (2024) Digital interventions in social care: supporting service users. A rapid evidence review. Belfast: Praxis Care and Queen’s University Belfast. https://www.praxiscare.org/cms/wp-content/uploads/2024/03/Digital-interventions-in-social-care-1.pdf.

• McCartan, C., Davidson, G., Best, P., Webb, P. (2024) Technology for assisting daily living in social care. A scoping review. Belfast: Praxis Care and Queen’s University Belfast. https://www.praxiscare.org/cms/wp-content/uploads/2024/12/Tech-for-assisting-daily-living-in-social-care.pdf.